FEEDBACK
What our customers say
iflows has achieved excellent results regarding user satisfaction. 100% of clients recommend iflows.

Team and access | |||
|---|---|---|---|
| Included users Access to all features | 1 | 4 | 6 |
| Included operators Access to the Workflow and Task Flow only | 2 | 4 | 6 |
| User expansion Maximum possible with add-ons | No add-ons | Up to 6 | Unlimited |
| Operator expansion Maximum possible with add-ons | No add-ons | Up to 10 | Unlimited |
Processes and documents | |||
| Workflows | 1 included | 1 included +1 optional, at extra cost: 50% of the subscription price | 3 included Unlimited add-ons |
| Task flows | 1 included | 1 included +1 optional, at extra cost: 50% of the subscription price | 3 included Unlimited add-ons |
| Documents / month Limit per type: opportunities, quotes, orders, tasks, invoices, proforma invoices, delivery notes, supplier orders, document templates | 50 / type | 400 / type | Unlimited |
Communication and marketing | |||
| Active online forms | 1 | 3 | Unlimited |
| Email notifications | 20 / day | 200 / day | 1,000 / day |
| SMS notifications | Not included | 20 / day | 100 / day |
Infrastructure and data | |||
| File storage | 20 GB | 100 GB | 500 GB |
| API access Connect with other applications | Not included | 60 requests / min max. 5,000 / day | 120 requests / min max. 20,000 / day |
| Backup retention Daily backups | 2 days | 3 days | 4 days |
Support | |||
| Email support Maximum response time | max. 24h | max. 16h | max. 8h |
| Chat support Maximum response time | Not included | max. 4h | max. 2h |
| Phone support | Not included | Not included | 9:00 to 18:00 |
| Onboarding session | Not included | 2 hours | 3 hours |
| Priority access to new features | Not included | Not included | Included |
What each plan includes
Tap a category to compare the plans.
| Team and access 4 features | ▾ |
Included users
Access to all features
| Starter | 1 |
| Advanced | 4 |
| Professional | 6 |
Included operators
Access to the Workflow and Task Flow only
| Starter | 2 |
| Advanced | 4 |
| Professional | 6 |
User expansion
Maximum possible with add-ons
| Starter | No add-ons |
| Advanced | Up to 6 |
| Professional | Unlimited |
Operator expansion
Maximum possible with add-ons
| Starter | No add-ons |
| Advanced | Up to 10 |
| Professional | Unlimited |
| Processes and documents 3 features | ▾ |
Workflows
| Starter | 1 included |
| Advanced | 1 included +1 optional, at extra cost: 50% of the subscription price |
| Professional | 3 included Unlimited add-ons |
Task flows
| Starter | 1 included |
| Advanced | 1 included +1 optional, at extra cost: 50% of the subscription price |
| Professional | 3 included Unlimited add-ons |
Documents / month
Limit per type: opportunities, quotes, orders, tasks, invoices, proforma invoices, delivery notes, supplier orders, document templates
| Starter | 50 / type |
| Advanced | 400 / type |
| Professional | Unlimited |
| Communication and marketing 3 features | ▾ |
Active online forms
| Starter | 1 |
| Advanced | 3 |
| Professional | Unlimited |
Email notifications
| Starter | 20 / day |
| Advanced | 200 / day |
| Professional | 1,000 / day |
SMS notifications
| Starter | ✕ Not included |
| Advanced | 20 / day |
| Professional | 100 / day |
| Infrastructure and data 3 features | ▾ |
File storage
| Starter | 20 GB |
| Advanced | 100 GB |
| Professional | 500 GB |
API access
Connect with other applications
| Starter | ✕ Not included |
| Advanced | 60 requests / min max. 5,000 / day |
| Professional | 120 requests / min max. 20,000 / day |
Backup retention
Daily backups
| Starter | 2 days |
| Advanced | 3 days |
| Professional | 4 days |
| Support 5 features | ▾ |
Email support
Maximum response time
| Starter | max. 24h |
| Advanced | max. 16h |
| Professional | max. 8h |
Chat support
Maximum response time
| Starter | ✕ Not included |
| Advanced | max. 4h |
| Professional | max. 2h |
Phone support
| Starter | ✕ Not included |
| Advanced | ✕ Not included |
| Professional | 9:00 to 18:00 |
Onboarding session
| Starter | ✕ Not included |
| Advanced | 2 hours |
| Professional | 3 hours |
Priority access to new features
| Starter | ✕ Not included |
| Advanced | ✕ Not included |
| Professional | Included |
GUARANTEES
Adopting a new platform is an important decision. Here is what we guarantee from the very first day of our collaboration.
Within 30 days of purchase, you can request a full refund of the amount paid.
Your data is saved automatically every day.
Your data belongs to you, and you can export it at any time.
A team based in Romania that understands your business.
WHY IFLOWS
More and more business management applications are appearing on the market. Here is what sets us apart.
1
Quotes, orders, production, stock, purchasing, service, invoicing and e-Factura, team and documents, all connected to each other. You no longer need several applications that don't talk to each other.
2
Workflows, stages, documents and fields adapt to your business rules, not the other way around. Every client receives a customised instance.
3
On the market since 2019, after years of testing in our own business: we refined iFlows for years and only then launched it, long before “AI” became the word of the year. By choosing iFlows, you choose a platform that has already been through the challenges you are about to face.
4
It is not a foreign solution with a translated interface, nor is it built on top of another product's infrastructure. It is developed by entrepreneurs, for entrepreneurs.
FREQUENTLY ASKED QUESTIONS
No, iFlows subscriptions are paid annually. The reason lies in the way we work: most of our effort happens at the start, when we configure the platform around your processes, meaning your workflows, documents, products and users. This investment pays off over a year of use.
The annual subscription allows us to deliver a 100% customised instance from the start, without invoicing the initial setup separately.
We do not offer a demo account, and we do so intentionally. iFlows is not a generic application that you open and understand in a few minutes. It is a system built around the way your business works, from the Workflow, configured to your stages and rules, to the products, services, clients and documents specific to your field of activity.
In a generic demo account you would see either an empty platform or fictitious data from another industry, and you would not be able to assess how it would actually help you. Preparing an environment tailored to your business takes the same effort as a real implementation, an effort that is not justified for a simple test. That is why we prefer to invest this time directly in your implementation.
If you would like to see the platform before deciding, request a presentation: a consultant will show you what iFlows would look like for your business and answer your questions. In addition, within 30 days of purchase you can request a full refund.
No. Prices are shown in euros, excluding VAT. Payment is made in lei (RON), at the National Bank of Romania exchange rate on the invoice date.
In two ways:
Yes. The invoice is issued automatically after payment and submitted to the e-Factura system.
Within one hour, you will receive by email the login details for your 100% customised iFlows instance. If your plan includes an onboarding session, you will also receive a link to schedule it directly in our calendar.
A user has access to all the features of the plan. An operator has access only to the Workflow and the Task Flow, which suits colleagues in production or in the field who take on and complete stages.
Yes, on the Advanced and Professional plans, at any time, directly from iFlows. On Advanced you can have up to 6 users and 10 operators, while on Professional there is no limit. You only pay pro rata, for the period remaining until your subscription renews.
The Starter plan does not allow additional users or operators.
Each workflow represents a distinct line of business, and most companies have no more than three.
You have two options, both of which you can activate directly from iFlows:
You can upgrade to a higher plan at any time; you only pay the difference, calculated pro rata until renewal. Moving to a lower plan takes effect when your subscription renews.
The Advanced and Professional plans include an onboarding session of 2 and 3 hours respectively. If you need additional help with setup or training, you can add implementation assistance at €75 per hour.
Yes. If you paid online by card, the amount is charged automatically on renewal. If you paid by bank transfer, the invoice is issued automatically, sent to you by email and submitted to e-Factura.
You can ask at any time for your subscription not to be renewed.
Within 30 days of purchase, you can request a full refund of the amount paid if iFlows is not the right solution for your business.
After this period, the collaboration continues from year to year. You can request the closure of your account at any time, but the amount paid for the remaining period of the subscription is not refunded.
Your data belongs to you. You can export it from iFlows at any time, including before your subscription ends.
Yes. We automatically make daily backups of your data, and your data belongs to you: you can export it from iFlows at any time.
Yes, in all plans. The maximum email response time is 24 hours on Starter, 16 hours on Advanced and 8 hours on Professional. Advanced and Professional also include chat, with a response within 4 and 2 hours respectively, and Professional also includes phone support, from 9:00 to 18:00.
