Privacy Policy

Privacy Policy

Last Updated: November 14, 2022

At iflows we value the trust our clients place in us by providing their personal information. We are committed to protecting the privacy and security of all personal information and always use this personal information in a manner that is fair and worthy of that trust. We take all reasonable measures to protect your information against misuse and to keep it secure.

The Privacy Policy document specifies the type of information iflows collects from website users and explains how this information may be used. Please read the following statement to learn more about our Privacy Policy.

    1. Data Controller

The personal data controller is iFlows Technologies Srl, with its registered office located at B-dul Metalurgiei 99-99b, Bucharest, 041837, CUI RO46179401, and registration number J40/9774/2022. When we mention iflows in this document, we refer to iFlows Technologies SRL and its commercial activity.

    2. Personally Identifiable Information

”Personally Identifiable Information” is information we can use to identify you as an individual. This includes your name, address, phone number, and any other information related to you personally. It is also known as ”personal data.”

iflows only collects personally identifiable information when the customer voluntarily provides it during the ordering process on our website or when contacting us using the contact form or subscribing to our newsletter.

All personal data is stored in our database and will not be shared or sold to third parties, except financial institutions, in cases where identity theft or fraud is suspected, and other state or international institutions when required by law.

    3. Legality of Processing

Personally identifiable information is processed byiflows only for standard commercial purposes: to deliver products and services, to manage customer accounts, and to provide customer support. With your consent, this may also be used for direct marketing purposes.

If you wish to purchase our products or services, we require your first and last name, and if you own one, the company name and CUI. You must also provide your exact address (street, apartment number, city, province, country), email address, and phone number to contact you and deliver the ordered products. If you need assistance, we also keep your login password and IP address. Processing this data is necessary to execute a contract in which you are a party or to take measures at your request before concluding a contract and to comply with a legal obligation.

On the other hand, your first and last name, company name, CUI, and address will be used to issue an invoice. This is necessary to comply with a legal obligation.

If you have subscribed to our newsletter, we hold your email address, your name, and your company's name. This mailing list is used to send updates and the latest announcements regarding iflows, iflows, new products, security updates, and other information that may be of interest to our clients. This is why we need your consent to add you to our mailing list. If you no longer wish to receive these messages, you can opt-out by following the instructions in the message. It should be emphasized that this consent to receive our newsletter is not a necessary condition to use our products or services.

If you correspond with us via email, we may retain your email address and any personal details included in the message necessary to respond to your request. Your email addresses are not automatically enrolled in our mailing list. If you want to stay updated with our offer, you should subscribe to our newsletter and agree to the processing of your personal data for direct marketing purposes.

    4. Use of Cookies

Cookies are pieces of data stored on your hard disk about a current or previous web session. Cookies are commonly used to recognize your computer in the future. We may use a cookie to record previously established interests and preferences (through data transmitted to us) to enhance your experience with our site and to better understand how users interact with our website. The cookie is client-side, so your privacy is in no way compromised during the use of cookies. You can disable cookies in your web browser or reject the creation of cookies according to your personal preferences. If you do this, the functionality of our website may be compromised, and certain services may not be available.

    5. IP Address Information

For each visit to the website, we record which pages users have visited and track the IP address used to access the website. An IP address is a unique identifier assigned to you by your internet provider when you connect to the internet. Your IP address may change each time you connect to the internet or may be permanently assigned to you, depending on your private agreements. IP addresses are not linked to any personally identifiable information. We use these addresses to track your movements, analyze general trends such as geographic location, and thereby improve the quality of our services.

We may also collect information about the types and versions of browsers our users use. This information is not linked to any personal information that can identify any individual user. The information is used only to identify trends and preferences of our users. We may occasionally share the information collected in this way with our partners.

    6. Limitation of Storage

We keep your data in a form that allows identifying the data subjects for no longer than necessary for the purposes for which personal data are processed (proper execution of the contract; compliance with a legal obligation; direct marketing). After this period, data is stored solely for the purpose of ensuring legal claims

    7. Your Rights

In accordance with data protection law, as a data subject, you have the right to:

    • access your personal data;
    • rectify any inaccurate personal data;
    • erase your personal data („the right to be forgotten„);
    • restrict processing;
    • object to processing;
    • receive your personal data in a commonly used, machine-readable format or transfer those data to another controller (the right to data portability);
    • lodge a complaint with a supervisory authority;
    • withdraw consent for processing.

You have the right to check if we are processing your personal data and, if such processing is taking place, you have the right to access the personal data and supplementary information, including details regarding the purposes of the processing, the categories of personal data concerned, and the recipients of the personal data. Provided that the rights and freedoms of others are not affected, we can provide you with a copy of your personal data. The first copy provided is free of charge, but additional copies may be subject to a reasonable fee. Please note that you can access your personal data by logging into your iflows account. iflows.

Moreover, you have the right to have any inaccurate personal data concerning you corrected and, considering the purposes of the processing, to have any incomplete personal data concerning you completed. Remember that you can also change your personal data yourself when you are logged into your account.

Under certain circumstances, you have the right to have your personal data erased without undue delay. However, there are exclusions to the right to erasure. You will not be „forgotten„ when the processing of your personal data is necessary for exercising the right to freedom of expression and information; for compliance with a legal obligation; or for the establishment, exercise, or defense of legal claims.

You have the right to restrict the processing of your personal data if you contest the accuracy of the personal data; the processing is unlawful, but you oppose the erasure; we no longer need the personal data for our processing, but you require the personal data for the establishment, exercise, or defense of legal claims; and if you have objected to processing, pending the verification of that objection. If processing has been restricted on this basis, we may continue to store your personal data.

You have the right to object to our processing of your personal data for direct marketing purposes. If you make such an objection, we will cease to process your personal data for this purpose.

To the extent that the legal basis for the processing of your personal data is your consent or the necessity of executing a contract and such processing is carried out by automated means, you have the right to receive your personal data from us in a structured, commonly used, and machine-readable format. However, this right does not apply where it would adversely affect the rights and freedoms of others.

If you believe that our processing of your personal data infringes data protection laws, you have a legal right to lodge a complaint with a supervisory authority responsible for data protection. You can do so in the EU member state of your habitual residence, place of work, or the place of the alleged infringement.

You can exercise any of your rights concerning your personal data by contacting us (using the contact form on our website).

    8. Confidentiality and Security Guarantees

iflows takes all reasonable precautions to protect personally identifiable information against loss, misuse, or unauthorized access. All personal data is kept in a secure environment and is accessible only to authorized personnel who have a confidentiality obligation.

    9. External Links

The site contains various links to external sites. These links are to guide users to other potentially relevant resources, such as payment service providers. External links do not imply endorsement by iflows of the associated websites or the information, products, or services contained therein. iflows does not control and is not responsible in any way for the content and/or privacy practices of external reference websites.

    10. Changes to the Privacy Policy

Our Privacy Policy may undergo occasional changes. We will post the changes on this page. If the changes are significant, we may also choose to send an email to all our registered users with the new details. If legal provisions require it, we will obtain your consent to make these changes.